We use Personal Data held about you for the purpose of :
Supplying the Products and Services to you.
The administration of your Account by the Customer Services Department.
Providing you with service information, for example about Network faults.
Market research and recording your direct marketing preferences.
Complying with applicable laws and regulations.
Lycamobile and other Lyca companies may contact you by post, telephone, e-mail or SMS to let you know about products and services offered by Lycamobile and other Lyca group companies, including any special offers and promotions, which may interest you. If you do not wish to receive this information or be contacted in this way, you may at any time, free of any charge, opt out of this direct marketing by asking Lycamobile to put your name on a designated list. You may make this request by contacting the Customer Services Department or by sending an e-mail to firstname.lastname@example.org
Your Personal Data will be kept accurate, complete and up to date. We will only generate and collect Personal Data that is adequate and relevant. Personal Data that is excessive will not be generated or collected. We will not disclose Personal Data that is incompatible for the purposes relating to the products and services we provide to you. However, we will disclose Personal Data where we are required to do so by applicable laws and regulations.
For Lycamobile to perform its obligations under this Agreement, Lycamobile may need to disclose your Personal Data to other companies that will process your Personal Data on behalf of Lycamobile. These third parties are permitted to use your data only in accordance with our instructions and the law.
Lycamobile may also need to transfer your Personal Data to third parties, for example our suppliers and service providers, in countries outside the European Economic Area. For example, Lycamobile uses call centre and technical services from an associated company based in India. Where the data protection laws of these countries do not provide the same level of data protection as in the Republic of Ireland, we will take steps to ensure your privacy rights are at least as compliant with the requirements of the law of the Republic of Ireland, including requiring appropriate security measures from such third parties, set out in a contract between us, to protect your Personal Data; and monitoring compliance with such security measures for the lifetime of our relationship with such third parties.